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AXA Partners

Information on your Lufthansa group "Travel Care Basic" insurance solution

Welcome to the download area of AXA Partners Germany for passengers residing in the European Economic Area (except Switzerland and Italy). Here you will find all important information about your Travel Care Basic insurance cover. With Lufthansa and AXA Partners you benefit from access to a unique medical network worldwide. For further information, please do not hesitate to contact us personally.

Passengers residing in Italy or Switzerland can find their insurance documents further below on this page.

Welcome to the download area of AXA Partners Germany for passengers residing in Switzerland. Here you will find all important information about your Travel Care Basic insurance cover.

Welcome to the download area of AXA Partners Germany for passengers residing in Italy. Here you will find all important information about your Travel Care Basic insurance cover.

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If you have questions in advance of your trip or need help on site, simply contact the following hotline numbers:

Germany: +49 (0) 221 8024 71 869
Austria: +43 1 581 4187
Belgium: +32 2 808 9260
Switzerland: +41 58 215 41 01
Rest of the European Economic Area: +32 2 808 9260